Challenge:
To create and maintain a good brand image, it is crucial for every business owner to provide a good quality service to their customers. Lack of communication may act as an obstacle for the same. Different marketing channels may not ensure communication with your potential customers. Therefore, it’s important to reach them where you know they are present. That’s when WhatsApp marketing comes into play.
Solution:
Reaching out to customers on WhatsApp can be a good way to create a good brand image and provide all the necessary information about the products you offer to your customers. When customers know everything about your brand and the products that you offer, they may want to initiate a purchase. Therefore, it is crucial to communicate with them. With Magento 2 Multichat Extension for WhatsApp, you can effortlessly create and maintain a good brand image and ensure customers’ loyalty towards your brand.
Benefits:
Help your customers in their buyer’s journey by having a one-on-one conversation with them. Magento 2 Multichat Extension for WhatsApp can be very advantageous for your Magento store as it provides a quick communication option with multiple agents of the store. Before purchasing any product, customers have a choice to easily have an in-depth discussion about their doubts and concerns regarding the product with the store admin or agent.
Add Multiple Agents For Communication
This extension enables a customer to initiate a discussion with multiple agents from different fields of expertise. Admins can easily create and manage the number of agents. Admins can also upload pictures and the designation of the agents.
Customization From Admin Panel
This extension enables a customer to initiate a discussion with multiple agents from different fields of expertise. Admins can easily create and manage the number of agents. Admins can also upload pictures and the designation of the agents.
Manually Set Effects for Contact Button
Setting desired effects to the Contact button can help in grabbing your customers’ attention and may encourage them to bring about a conversation with the agents.
Allows Default Message Setting Option
Admin can customize a default message for different agents based on their area of expertise. This can help in creating a good brand image and also provide required information to the customers.
Why Choose Webiators Magento 2 Whatsapp Contact Extension?
- Easy enable/disable options by the store admin.
- Provides quick discussion option with the store admin or store agent before purchase.
- Ensures thorough discussion about the product to minimize buyer’s remorse.
- Support for WhatsApp web and WhatsApp mobile version.
- Customizable header text.
| Graphql_compatibilty | No |
|---|
Version 1.0.5
18 March 2024
- New - Added compatibility with Magento 2.4.6-p3
- New - Enhanced admin panel functionality for easier management
- Fix - Resolved caching issues for faster website loading times
Version 1.0.4
13 April 2023
- Added compatibility with Magento 2.4.6
- Fix - Minor bug fixes and code clean
Version 1.0.3
25 February 2023
- Added compatibility with Magento 2.4.5
- Added compatibility with GraphQl
- Added features for mobile view
- Fix - Minor bug fixes and code clean
Version 1.0.2
10 January 2023
- New - Fixed issue to enable/disable agent status
Version 1.0.1
15 June 2022
- New - Added compatibility with Magento 2.4.4
What is the Multi-Chat on WhatsApp extension?
The Multi-Chat on WhatsApp extension is a tool that enables businesses to communicate with multiple customers simultaneously on WhatsApp.
Is the extension compatible with Magento 2?
Yes, the Multi-Chat on WhatsApp extension is specifically designed for Magento 2.
Can I use this extension to manage WhatsApp conversations directly from my Magento store?
Yes, with the Multi-Chat on WhatsApp extension, you can manage WhatsApp conversations conveniently from your Magento store backend.
Does the extension support multiple WhatsApp accounts?
Yes, the Multi-Chat on WhatsApp extension allows you to integrate and manage multiple WhatsApp accounts within your Magento store.
Can I customize the appearance and positioning of the WhatsApp chat widget?
Absolutely, the extension provides customization options for the appearance and positioning of the WhatsApp chat widget to match your store's design.
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