Get Access To Any Customers’ Account In Case Of Any Urgency Or Look At Any Issues On Your Magento Store With Login As Customer Extension By Webiators.
Challenge:
Providing the best service has to be one of the major priorities for any Magento store owner. With so many competitors in the market, a Magento store owner is constantly pressured to perform better to be preferred by its customers over their competitors. Many times a store owner can face limitations due to no access to a customers’ account. This no access can make store owners helpless with how they can solve their customers’ issues.
Solution:
With login as customer Magento 2 extension, store admins get an option to access the accounts of their customers in case of any issue or urgency. This helps the store owners to firstly, see their Magento store from their customers’ perspective, and secondly, it can help them to resolve any issues that a customer may be facing with their account on the store. This provides an amazing chance to improve your customer service and can help massively in customer retention.
Benefits:
Though there can be many benefits that this extension may offer you. One of the biggest benefits you get is that you can easily look into customer issues by login in through their account. some other benefits include:
Login From Any Customer Account:
With this extension, a store admin can choose to log in from any customers’ account to resolve any issues or in case of any urgency. It can be done with a single click. The option is available at the backend of the store.
Look At Your Magento Store From A Different Angle:
When a store admin logs in from a customer account, it gives them access to view their Magento store from a different angle. By logging in as a customer, the store owner can view the store how the customer views it when they log in.
Why Choose Magento 2 Login As Customer Extension By Webiators?
- Developed by a Team of Professionals.
- Easy and Quick to use.
- Provides additional functionalities to your Magento store.
- Compatibility with other Magento extensions.
| Graphql_compatibilty | No |
|---|
Version 1.0.5
18 March 2024
- New - Added compatibility with Magento 2.4.6-p3
- New - Implemented additional logging features for admin actions
- Fix - Addressed session management issues for improved user experience
Version 1.0.4
28 April 2023
- New - Added compatibility with 2.4.6 and php 8.1 and 8.2
Version 1.0.3
3 March 2023
- New - Added compatibility with 2.4.5
- Fix - Minor bug fixes and code clean
Version 1.0.2
22 November 2022
- New - Added compatibility with 2.4.4
- Fix - Minor bug fixes and code clean
Version 1.0.1
14 January 2022
- New - Added compatibility with language translation
- Fix - Minor bug fixes and code clean
What is the purpose of the Login as Customer from Admin Magento 2 extension?
The extension allows admin users to securely log in as customers, providing personalized support and troubleshooting.
Is Login as Customer from Admin extension compatible with the latest Magento 2 version?
Yes, the extension is fully compatible with the latest Magento 2 version, ensuring smooth functionality.
How can I ensure the security of customer data while using this extension?
The extension is designed with utmost security in mind, ensuring that sensitive customer data remains protected.
Can multiple admin users use the extension simultaneously?
Yes, the extension supports multiple admin users, making it convenient for customer support teams.
Does the Login as Customer from Admin extension offer any additional customization options?
Absolutely! The extension provides various customization features to tailor the experience to your store's needs.
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