Why Choose Webiators Extension Support Service?
Demonstrated History of Excellence
Our track record speaks volumes about our commitment to delivering successful solutions. We've consistently achieved outstanding results, making us a trusted choice.
Code Excellence and Standards
We adhere to the highest coding standards, ensuring the reliability and integrity of your web solutions. Quality is at the heart of what we do.
A Harmonious Blend of Support & Reliability
We provide a seamless blend of robust support and unwavering reliability, ensuring that your web projects run smoothly, no matter the challenge.
Customer-Centric Philosophy Standards
Our approach revolves around you, the customer. Your satisfaction is our priority, and we tailor our services to meet your unique needs.
Enduring Trust And Stability
With a history of stability and longevity in the industry, we've earned the trust of countless clients. You can rely on us for lasting support.
Embracing Open Source Principles Standards
We're passionate advocates of open-source code, harnessing its power to create innovative, cost-effective, and flexible solutions for your business.
Prerequisite of Support Service
To ensure the smooth provision of our Privilege Support Service, please take note of the following prerequisites:
Magento backend And FTP Access
Access to your Magento Back End and FTP is essential for issue resolution and assistance. Please provide us with these credentials when seeking support.
Service Hours
Our support service operates from Monday to Friday, between 10:00 AM and 6:00 PM IST (GMT +5:30). Kindly keep this schedule in mind when seeking assistance.
Service Scope
Please be aware that our support service does not cover additional module development, customization, or the resolution of third-party conflict issues. However, we are committed to guiding you towards suitable solutions for these matters.
Non-Refundable Service
Our support service is non-refundable; once purchased, it cannot be refunded.
After-Hours Support
Should you require support outside of our regular office hours, we can arrange this if the issue is urgent and affecting overall business.
Service Applicability
The Support Service is applicable exclusively to extensions purchased through Store.webiators.com.
Duration
The Support* service is valid for 365 days(i.e. 1 Year) from the date of purchase.
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