Customers place their orders with the best intentions but occasionally must change their minds about what they want. In addition, they frequently need to provide correct payment information, resulting in incomplete orders. 

Because the basic Magento functionality does not provide choices for automated cancellation, unpaid orders continue to accrue, rendering inventory data useless. Instances like these harm client loyalty, lead to stock issues, and result in revenue losses, particularly in the B2B market.

The problems customers and administrators face with seamless order canceling are fixed by the solution Magento 2 cancel order by customer extension. Using the extension, customers can manually cancel improper recordings from the front end of the store. 

In contrast, store admins can cancel pending purchases automatically after a predetermined time. The enhanced user experience positively impacts customer happiness while eliminating manual rejection and inventory discrepancy, allowing store administrators to save time.

 

Why Is It Very Necessary To Have Frontend Magento 2 Cancel Order Facility?

One of the essential aspects of purchasing online is being able to change or cancel orders. Understandably, customers may, at times, choose to cancel their orders for a variety of different reasons. Customers will like the added ease, and their online shopping experience will improve. 

As the store proprietor, you must make this service available to your clientele online. Therefore, to find a solution to the problem, Magento 2 Cancel Order by Customer extension is useful. After installing this extension, customers can easily modify or cancel orders in Magento 2.

Customers only have to login and navigate to either the My Account dashboard or the My Order page to cancel any orders they no longer want. The customer shopping experience will unquestionably improve as a result of this.

The administration is instantly informed about the cancelled order. An automatic update email will tell admins whenever an order is cancelled. It will allow admins to track what orders have been cancelled and manage their inventory.

In addition, with the help of various capabilities for setting up emails, owners of stores can have complete control over cancelled orders and identify them from other types of orders. The module is simple to install and manage.

The Magento 2 cancel order extension for free offers a user interface that can be fully customized from the backend and is simple to install, configure, and manage. It will unquestionably deliver a fresh experience to the admin in the field of module management.

 

Top 5 Companies Offering The Best Magento 2 Cancel Order By Customer Extension

Provider

Product

 

Price

 

 

Description

 

Website

Webiators Logo Advance Cancel Order By Customer $99.00

Customers have the flexibility to change their thoughts at any time when they are buying online. Therefore, it is essential to investigate the factors that led to the cancellation. Examine the underlying causes of cancellations and promptly implement any necessary sales plan changes.


You can fix this problem and provide your customers with a better overall experience by utilizing the Magento 2 cancel order by customer, allowing them to cancel their orders in a streamlined manner. Therefore, enhancing the loyalty of existing customers.

Features:

  • Avoid inventory discrepancy
  • Customer group-based restrictions
  • Hide the order cancellation link after a specified period 
  • Customers can directly cancel Magento 2 orders on the frontend
  • Cancellation popup window with comment field to provide the cancellation reason
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Amasty logo Cancel Orders for Magento 2 $149.00

Make your consumers more loyal by enabling them to cancel their orders directly from the front end of the ordering process. Utilizing the Magento 2 Cancel Orders function can help you save time by allowing you to schedule the automated cancellation of pending orders. 

Features:

  • Display a user-friendly cancellation popup
  • Limit auto cancellation by payment methods
  • Auto restock products of the revoked orders
  • Auto-cancel pending orders after a specific period
  • Let customers cancel Magento 2 orders on the frontend

 

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bsscommerce-logo Magento 2 Frontend Cancel Order $89.00

M2 cancel an order from the frontend feature lets customers cancel orders with more control and convenience over the mistaken order, improving satisfaction. Every business wants pleased customers. Hence, this extension by BSS Commerce will greatly help online store users. 

Features:

  • Allow customers to cancel Pending orders from the frontend
  • Allow customers to enter comments in a confirmation popup
  • Automatically send notifications to the admin about cancelled orders
  • Change order status from Pending to Canceled and auto-restock products
  • Send Notification Emails to admins automatically after customers cancel orders
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Magento Commerce MAGENTO 2 CANCEL ORDER EXTENSION
$59.00

Customers can cancel their orders quickly and easily using the Magento 2 cancel order by customer option on the "My Orders" page that the extension provides. They also can leave a comment for the store owners to clarify the reasons for the order cancellation. 


The module will immediately begin sending notification emails to the store admin once a consumer has cancelled an order from the front end of the website. To improve services, the admin can also identify the top reasons for the order cancellation. 

Features:

  • Allow customers to enter comments
  • Change order status and auto restock products FEATURED
  • Allow customers to cancel Pending orders from the frontend
  • Enable to set email sender, email receiver, and email template in the backend
  • Send Notification Emails to admins automatically after customers cancel orders
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FME Magento Extensions Cancel Order By Customer $59.99

 

The Magento 2 Cancel Order by Customer Extension empowers your customers to put up an order cancellation request from the "My Account" section. They can request a cancellation for the whole order or specific items from the order. 

 

The admin can review the cancellation request and approve/disapprove requests based on the reasons provided by the customer. It will also help the admin to analyse the repetitive order cancellation reasons to improvise on the same. 

Features:

  • Approved by Magento Marketplace
  • Customise the cancellation request button & popup
  • Allow customers to submit order cancellation requests
  • Approve/disapprove cancellation requests from the backend
  • Allow cancellation based on order status & payment methods

 

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Summing Up

These are the top 5 Magento 2 cancel order by customer extensions from one of the leading ecommerce developers. All of them have several features in common. But, still, you can find a slight variation in everyone's extension. We have provided a brief introduction to their features. 

For detailed info, you can visit their websites and choose the one which best suits your ecommerce store's needs.